How can I retrieve or reset my PennKey username/password?

Question:

Answer:

Please visit PennKey for more information.

The PennKey Support team also provides live support Monday through Friday, 8:00 AM to 4:00 PM EST. To connect with a support agent, navigate to the PennKey Support Website and click on “Contact PennKey Support”. To utilize PennKey live support, make sure you have: a device with a camera and internet browser; a valid photo ID (e.g., PennCard, driver’s license, or passport); and an internet connection.

After creating your PennKey, visit Self-Service Password Reset. This lets you:

Reset a forgotten password anytime
Use your mobile number or recovery email for -quick resets

Back to PennKey