Alumni PennKey Archives

I graduated from Wharton after 1988. How do I create a PennKey?

Question: I graduated from Wharton after 1988. How do I create a PennKey? Answer: Visit PennKey Support to create a PennKey username and password. The PennKey Support team also provides live support Monday through Friday, 8:00 AM to 4:00 PM EST. Select "Contact PennKey Support" to connect with a live support…Read More

I graduated from Wharton prior to 1988. How do I create a PennKey?

Question: I graduated from Wharton prior to 1988. How do I create a PennKey? Answer: Visit PennKey Support to create a PennKey username and password. The PennKey Support team also provides live support Monday through Friday, 8:00 AM to 4:00 PM EST. Select "Contact PennKey Support" to connect with a live…Read More

Within the PennKey registration logon screen, I am prompted to include the last four digits of a U.S Social Security Number (SSN), but I do not have a SSN as an international Wharton graduate. How should I proceed?

Question: Within the PennKey registration logon screen, I am prompted to include the last four digits of a U.S Social Security Number (SSN), but I do not have a SSN as an international Wharton graduate. How should I proceed? Answer: International alumni should enter the last four digits of the…Read More

Where can I find support for questions regarding my PennKey?

Question: Where can I find support for questions regarding my PennKey? Answer: Please visit PennKey Support for more information. Back to PennKey

How can I retrieve or reset my PennKey username/password?

Question: How can I retrieve or reset my PennKey username/password? Answer: Please visit PennKey Support for more information. The PennKey Support team also provides live support Monday through Friday, 8:00 AM to 4:00 PM EST. To connect with a support agent, navigate to the PennKey Support Website and click on “Contact PennKey Support”.…Read More

As the assistant to a Wharton alumnus, will I be able to receive their Pennkey credentials?

Question: As the assistant to a Wharton alumnus, will I be able to receive their Pennkey credentials? Answer: Our privacy policy prevents Wharton External Affairs from giving our alumni's sensitive information to anyone but themselves without permission. The alumni must give their permission for their credentials to be shared by…Read More

What should I do if my PennKey has been hacked?

Question: What should I do if my PennKey has been hacked? Answer: Please reach out to the Alumni Records Department at daralumnipennkey@dev.upenn.edu and their IT department will investigate this matter and can confirm whether or not there was a breach in our system or your account. Wharton External Affairs also recommends…Read More