FAQs Archives

How do I update my profile information in MyPenn?

Question: How do I update my profile information in MyPenn? Answer: After logging into MyPenn, you can edit your profile by clicking on “My Profile” from the top menu. You can also navigate to your profile by clicking on your name in the top right corner and then click on…Read More

Is my information automatically available for others to search in MyPenn?

Question: Is my information automatically available for others to search in MyPenn? Answer: If you previously opted out of WhartonConnect, you have been opted out of MyPenn. You will be able to opt in to MyPenn by logging in and changing your opt-out setting. Your personal profile will flow into…Read More

I am a graduate of Wharton and have a valid PennKey, but I am unable to access MyPenn. How can I access the site?

Question: I am a graduate of Wharton and have a valid PennKey, but I am unable to access MyPenn. How can I access the site? Answer: If you are experiencing difficulties in accessing MyPenn, you may contact Penn Alumni Relations at alumni@ben.dev.upenn.edu. Back to MyPenn / Alumni Directory

What is MyPenn?

Question: What is MyPenn? Answer: MyPenn is the exclusive online community for Penn alumni and students. This new platform replaced the WhartonConnect and Quakernet directories in 2020 for all University alumni. To access MyPenn, you will need to log in with your PennKey username and password. Trouble with your PennKey…Read More

How do I update my information if MyPenn does not have my name or other identifying information provided?

Question: How do I update my information if MyPenn does not have my name or other identifying information provided? Answer: Please provide the following information to Wharton External Affairs at alumni.relations@wharton.upenn.edu so we may find your account: Full Name (include middle name and maiden name, if applicable) Date of Birth…Read More

I graduated from Wharton after 1988. How do I create a PennKey?

Question: I graduated from Wharton after 1988. How do I create a PennKey? Answer: Visit PennKey Support to create a PennKey username and password. The PennKey Support team also provides live support Monday through Friday, 8:00 AM to 4:00 PM EST. Select "Contact PennKey Support" to connect with a live support…Read More

I graduated from Wharton prior to 1988. How do I create a PennKey?

Question: I graduated from Wharton prior to 1988. How do I create a PennKey? Answer: Visit PennKey Support to create a PennKey username and password. The PennKey Support team also provides live support Monday through Friday, 8:00 AM to 4:00 PM EST. Select "Contact PennKey Support" to connect with a live…Read More

Within the PennKey registration logon screen, I am prompted to include the last four digits of a U.S Social Security Number (SSN), but I do not have a SSN as an international Wharton graduate. How should I proceed?

Question: Within the PennKey registration logon screen, I am prompted to include the last four digits of a U.S Social Security Number (SSN), but I do not have a SSN as an international Wharton graduate. How should I proceed? Answer: International alumni should enter the last four digits of the…Read More

Where can I find support for questions regarding my PennKey?

Question: Where can I find support for questions regarding my PennKey? Answer: Please visit PennKey Support for more information. Back to PennKey

How can I retrieve or reset my PennKey username/password?

Question: How can I retrieve or reset my PennKey username/password? Answer: Please visit PennKey Support for more information. The PennKey Support team also provides live support Monday through Friday, 8:00 AM to 4:00 PM EST. To connect with a support agent, navigate to the PennKey Support Website and click on “Contact PennKey Support”.…Read More