FAQs Archives

How do I provide feedback on the Alumni Directory?

Question: How do I provide feedback on the Alumni Directory? Answer: Please email any feedback you have to Wharton External Affairs at alumni.relations@wharton.upenn.edu. < Back

I need to access MyPenn in order to update my Alumni Forwarding Email, but I received an error message that MyPenn is down, what do I do?

Question: I need to access MyPenn in order to update my Alumni Forwarding Email, but I received an error message that MyPenn is down, what do I do? Answer: If you would like to change your forwarding destination, but MyPenn is unavailable, you may do so through the Forwarding App:…Read More

As the assistant to a Wharton alumni, will I be able to receive their Pennkey credentials?

Question: As the assistant to a Wharton alumni, will I be able to receive their Pennkey credentials? Answer: Our privacy policy prevents Wharton External Affairs from giving our alumni's sensitive information to anyone but themselves without permission. The alumni must give their permission for their credentials to be shared. If…Read More

Why is my MyPenn account locked?

Question: Why is my MyPenn account locked? Answer: Your account may be locked because your graduation status is listed as incomplete. Unfortunately, access to MyPenn can only be offered to alumni who have completed an undergraduate or graduate degree at the Wharton School. If you believe there is an error…Read More

Why am I unable to access MyPenn?

Question: Why am I unable to access MyPenn? Answer: The academic records may list your degree/certificate as incomplete. Unfortunately, access to MyPenn can only be offered to those who have completed an eligible program. There are many reasons an individual may be listed as incomplete. Those who are ineligible may…Read More

Can you give me the contact information of a specific Wharton Alumni?

Question: Can you give me the contact information of a specific Wharton Alumni? Answer: Unfortunately, due to our privacy policy, the University cannot give out alumni information nor can they pass along your information to a specific alumnus. You can utilize MyPenn, the alumni directory, but alumni have the option…Read More

How can I save contacts in MyPenn?

Question: How can I save contacts in MyPenn? Answer: Unfortunately, it is not possible to save contacts to your MyPenn profile. < Back

Why am I unable to find a specific person in the MyPenn directory?

Question: Why am I unable to find a specific person in the MyPenn directory? Answer: This could be due to a few reasons. Most often, there is an error with selected search criteria, but some alumni elect to hide their information.  For search criteria: Make sure that you have the…Read More

Can I export information from the alumni directory?

Question: Can I export information from the alumni directory? Answer: Unfortunately, it is not possible to export contact information from the alumni directory as this violates the Terms and Conditions. < Back

How do I upload a new photo to my profile in MyPenn?

Question: How do I upload a new photo to my profile in MyPenn? Answer: To upload a new photo to your profile, sign in to MyPenn and click on “My Profile” from the top menu. Next, click on the camera icon, under the photo space. This is to the left…Read More